I can NOT update either way.

Hi.

I’ve had my Sansa Clip+ for a few years now but I’ve never done any updates since I bought it. So today I decided to try and update the firmware but I couldn’t. Firts I tried using the Sansa Firmware updater but that failed (that last part “launching sansa dispatcher” -failed). Then I tried the manual update but that didn’t work either. The zip file that I get doesn’t open (windows can not open file).

So, I have no idea what the problem is. I think I should just forget about this whole update thing because I think a couple of years ago when I tried to update I had the same problem.

Other than this frustrating update problem, I think this player is the best and the greatest and puts all the rest to shame with all the extras that come with it. To me it’s like a best friend that I never go anywhere without.

Thanks for the reply. I just figured it out. I wasn’t paying attention to the “drag the file to the root…”. I thought it was like the regular files where you double click to open.  This one is done by dragging…  Anyway, I don’t see anything different so far but at least it’s still working.