I bought my new sansadisk 8gb clip+ but my two computers didn't recognize it.

I have one laptop witih windows vista installed and a desktop with windows xp, either recognize the sansa disk, with a message: “USB device not recognized one of the USB devices attached to this computer has malfunctioned, and windows does not recognize it. For assistance in solvind this problem, clich this message.”

I will appreciate any help with this issue.



Have you tried switching the USB mode on the players to MSC? It’s in Settings > System Settings.