Hello, Hope someone can help with this pleeeeeeease!!
I have a new Sansa Clip 4GB
When I plug the clip into the USB port nothing happens, no error nothing. I’ve tried other devises in the port, they work fine
Conclusion USB port OK
I plug the Clip into my lap top (Dell inspiron running XP SP 2 all good)
Conclusion Clip OK
PC OS is XP SP2
I’ve tried the steps on the Sacndisk Tech support are:
I’ve installed WMP 11
I’ve downloaded the MTP porting kit
I’ve tried the firmware update…Message is “No updatable Sansa product has been recognised”. “Plug in your device & wait for more instructions”. This is the same as if I don’t plug in the Clip
I’ve followed the step by step insructions to put the thing in MSC mode. Which seems to be a guarenteed solution…nothing!!
Looked in the forum & tried what ever I could find in fact…nothing!!
Nothing…I’m now bald, what little hair I have left is grey & I sit in the corner rocking back & forth
Please please help