I have spent hours with Sansa help desk, on this forum, and uninstalling (rolling back) and reinstalling WMP, installing MTP porting kit, making sure I have XP SP2, formatting the clip etc… I’ve searched and tried most of what’s on the forum for my problem.
I am on my second clip, and still cannot get it to be recognized as an mtp device. I even have an RMA # now from Sansa to get a third Clip, obviously that’s not going to be the answer. The biggest reason I bought the clip was so that I could go running with my Rhapsody library. If I can’t get this thing figured out, that’s never going to happen.
I am asking (begging) for someone to jump in with me and follow through until I get this thing working. I’m willing to start from scratch. Ask your questions, tell me what you want me to install, uninstall, try again…just please help me get this clip working as an mtp device that i can transfer RhapsodyToGo music to it.
I am so grateful to anyone who would be willing. Has there ever been an instance where no one could get someone through the bumps to fully utilize their clip? This might be a challenge someone would enjoy?
Thank you in advance for your time.
My current situation:
OS: Windows XP SP2
Clip only shows up under “devices with removable storage” in My Computer no matter what USB setting I have the clip on (msc, mtp, or auto detect)
It is not even listed in device manager (no yellow exclamation points either)
ask and direct away! thanks!