My fuze, which I’ve had since December and has worked perfectly until now, won’t connect to my computer. When I plug it in it shows it is charging, but it is the normal screen as if I had plugged it in to a wall charger. It does not say “connecting” as it should, and my computer won’t see it since it’s not really connected. It’s not like a box comes up saying the computer can’t read it. It’s just that nothing happens. I’ve tried 4 USB ports already. I haven’t yet had a chance to try another computer.
Also, I’ve tried resetting the player, but when I press and hold the power button for 15-20 seconds and turn it on, it’s the same screen. From my experience when my player has froze and I reset it, after I turn it on again it says “refreshing media”, but it doesn’t do it now, so is it not really resetting?