I have had my Fuze just under a week and had been working perfectly, then today I went charge it up and write some muic onto it, to find that my computer wouldn’t recognise it, also there was no connected screen with the sansa symbol. I had previously updated the firmware but I have been listening to it since then. I have tried all the suggested options from previous posts other people have written. I tried resetting back to factory setting and reformatted it but to no avail. But there is still a charging icon next to the battery meter so it must still be charging. Please can anyone help me I am running windows vista 32 bit and windows media player 11.