I have two, or I should say had two, Fuze players that weren’t brand new but worked just fine. I plugged them into the computer for the first time in a long time and the software said to update the firmware. I updated and both players stopped working.
I contacted Tech support and they basically said to bad, the players are past the one year warranty.
Now its not the cost to replace the players that bother me, its the fact that just after update, and I mean just after unplugging them one after the other they stopped working. Logic dictates that the last action is almost always the cause of the next fault. One player failing I probably would have said its a couple years old and not a large cost, tossed it out and went on but, I happen to have two. I don’t think they planned on this. I’m not normally a conspiracy kind of person but sometime you have to face fact. If sales are down and the players your company built are too good and lasted too long how can you address this problem to get people to replace their player with a new one.