Hello, I bought a brand new SanDisk Cruzer (64GB) and my Mac laptop won’t even recognize that the flash drive is inserted. When I try to download the required secure access I get an error saying “SanDisk SecureAcess v.30 can’t be installed on this disk.” What should I do so the flash drive gets recognized in my computer and so that I can install the SecureAccess?
I’m not a Mac user so I can’t help with steps to fix your problem. But SecureAccess is on the flash drive when you buy it. If it’s not you might want to return it to the seller.
BTW Drives that size are made formated as exFAT. Does a Mac support the exFAT format?