my device sansa e250 when connected to firmware updater shows the update available 4 my device as 01.02.165 which is of e200R whereas my device is e200V1,my firmware now is 01.02.18A . the latest update available 4 e200V1 is 01.02.24.but I m not able to get that,even the firmware updater recoganizes my device as e250
why is that so? what should I do to get my firmware updated to 01.02.24
Go here and follow the instructions for manually updating the firmware. But there’s nothing wrong with the 01.02.18 firmware. That’s what I run on my old v1 e280.
my device sansa e250 ** when connected to firmware updater shows the update available 4 my device as 01.02.165 which is of e200R whereas my device is e200V1,my firmware now is 01.02.18A**. the latest update available 4 e200V1 is 01.02.24.but I m not able to get that,even the firmware updater recoganizes my device as e250
why is that so? what should I do to get my firmware updated to 01.02.24
Are you positive you have a regular v1 device? In INFO in the Settiings menu, does it show the firmware to be 01.02.18A? It’s rare & strange that the Updater would list the Rhapsody firmware for a regular v1 model.
Is your player set to MSC mode before attempting to copy the firmware file to it? The firmware file is a .zip file; did you ‘extract’ it first? Did you copy it to the ‘root’ directory (uppermost folder location)?
I first downloaded sansa firmware frm the link u gave,then the updater opened n showed my device at its left bottom ‘sansa E250 (firmware :1.02.18)’.
Then you did’t click on the right link. You want to install the firmware manually, not use the Updater. Delete that; you don’t need it and it’s a resource hog.
This can be found by going over to Settings > Info, and verify that “Version” starts with V01. Once this has been verified, go ahead and proceed with the firmware update steps below. If you do not have a v1, do not upgrade your firmware to this a different version! This could render your player useless!
Download the firmwares by clicking on the links below. Be sure to select the region you are in for full compatibility.
Next, connect the device to the computer and it should show up with a drive letter. In the root directory of the Sansa e200v1, add the firmware files you just extracted from the zip.
Once its been added, disconnect the device, it will then say that it is upgrading the firmware. It will eventually turn off. Once it turns off, turn it back on, and it should ask you for a language to select. Once the language is chosen, head to Settings > Info and verify that the “Version” is the same as the latest verstion, mentioned above.
Click the link above that corresponds to your geographical location.