I found a bug in the Sansa e280 v2 that really needs to be addressed. I’m using MTP mode and WMP to do ALL synching. I started with a cleanly formatted player. I tranferred 51 playlists (all verified to be working, correctly formatted playlists in WMP). Once I disconnected the player and let it refresh, playlists 43, 46 and 49 are all empty, though the MP3s are indeed stored on the player.
I reconnected the player, went into WMP and deleted (from the e280) playlist number 43, disconnected and let it refresh. Playlist 43 (previously playlist 44) is now empty, though it was previous fine. Same goes for previous playlists 47 and 50 (now 46 and 49) - they are now empty.
The device has the latest firmware installed.
Would Sansa support please address this bug in the firmware?
Interesting idea. So you would advocate re-loading the firmware and then re-formatting the player? Not the other way around?
I called Sansa support last week and reported the problem. The CSR who took my call was able to recreate the bug on a stock e280 player. He gave me a tracking number and said I’d be hearing from a firmware developer shortly. As you pointed out, I’m not certain that will ever happen.
Here comes more info than you probably want:
Yes, I’m probably the only person using 50 plus playlists. As Slartibartfast says, “Deep in the fundamental heart of mind and Universe, there is a reason.”
I have a couple of audio Bibles I converted into MP3 format (renaming the files and re-doing the ID3 tags in an optimal format). Being both a software writer and amateur audio engineer, I naturally wrote an application that generates a chronological reading plan that divides and organizes tracks into playlists. So for example, NJKV Day 141.pla has the following tracks:
0289_NKJV_2_Samual_22.mp3
0290_NKJV_2_Samual_23.mp3
0535_NKJV_Psalm_57.mp3
1027_NKJV_Acts_9.mp
1028_NKJV_Acts_10.mp3
I currently drive two hours a day and can go through 6 or more of these playlists in a day. Short of a firmware correction, all I can do is load 40 playlists at a time.
Anyway, thanks for the suggestion. Though I suspect this is a solid firmware bug, I’ll give it a try just in case.
Message Edited by theblitslinger on 10-14-2008 11:38 AM
Message Edited by theblitslinger on 10-14-2008 11:39 AM
I tried that, only to realize that each empty playlists represent “one off with a subsequent increment”. Thus, I originally had (where ##.1 is a real playlist):
43.1 - empty
44.1 - okay
45.1 - okay
46.1 - empty
47.1 - okay
48.1 - okay
49.1 - empty
Now I would have to have (where ##.0 is an empty placeholder playlist):
43 > 43.0 - empty
44 > 43.1 - okay
45 > 44.1 - okay
46 > 45.0 - empty
47 > 45.1 - okay
48 > 46.1 - okay
49 > 47.0 - empty
50 > 47.1 - okay
51 > 48.1 - okay
52 > 49.1 - okay
By the time I worked this out, my brain was fried. And I did not want to go back and recreate my playlists using this algorithm to name them. Besides all this, I suspect the problem may repeat itself at set intervals.
You’re right though. Reverting to an older firmware version may be the solution.
I’m having the same problem although I didn’t think to count what number my playlists were that are empty. After trying everything I could think of, and a thing or two that someone suggested, I still didn’t fix it. I’ll post a link to my topic in case it gets solved on mine.
I created blank, placeholder playlists, computed where they should fall in the list, and put them in, plus extra playlists to follow immediately after each with valid content. It works. I just pass over the blank playlists, which end in ‘A’ and go to te next ones, which end in ‘B’.
The problem repeats itself up onto at least 280 playlists.
I doubt that Sansa will ever fix it. Manufacturer’s make money by developing and selling new stuff, not fixing old stuff.
It’s a shame because my e280 is a work horse of a player. I listen to it at least 20 hours a week and seldom have to recharge it.
The lists are not empty. What actually happens is that playlists 43, 46, and so end up linked to the GoList.
Try it.Click on playlist 43 (or one of the others) and look at the title on top of the Sansa screen. It says GoList instead of whatever the name of the playlist is. And if you put anything on the GoList, it will be displayed when you select one of the problematic playlists.
Hopefully this will help, but then again who knows if Sandisk will do anything about it now that the Sansa e200 series is practically discontinued…
I have the same problem. I created 48 playlists and it seems that I hit the max or something. Now I have one playlist empty if I forced to get the songs in it, then the next one will be empty. this is a bug and Sandisk should fix it soon or how about a recall?
this is a bug and Sandisk should fix it soon or how about a recall?
Neither a firmware fix nor a recall is going to happen as the entire e200 line has been discontinured. This glitch was not discovered until it was already too late.
Luckily only a few suffer with it. Most have more modest playlist demands.
No the playlist are not empty but golist has nothing to do with the problem, I have the same situation there are bugs in the sansa 280 the problem starts after playlist #42 then 43 gets empty then the next two are ok then the next is empty. I had 46 playlist of which 43 shows empty and 46 shows empty and if you rename them around the new one that happen to take those spaces will show empty, Sandisk should fix this problem or recall the units I still have 3.5 gb free space in the unit and can’t use it like I wanted
Neither a firmware fix nor a recall is going to happen as the entire e200 line has been discontinured. This glitch was not discovered until it was already too late.
You’ll just have to deal with it or work around it. Sorry, but it’s decision SanDisk did not ask our advice on before making it.
Tango - Although that would be nice, as I said before:
Neither a firmware fix nor a recall is going to happen as the entire e200 line has been discontinued. This glitch was not discovered until it was already too late.
You’ll just have to deal with it or work around it. Sorry, but it’s a decision SanDisk did not ask our advice on before making.
Cripes, I just discovered this problem with my e280v2, only it gets worse. I had 56 playlists and 4 of them went to the golist. I consolidated all my playlists and music folders so I had no more than 42. What a pain…
. . . fer crissakes . . . if you know there’s an issue with that many playlists, and you also know that it is not going to go away (the problem) then why you do insist on trying to create yet even more playlists, exasperating the problem, and yourself?
