I wanted to clean off everything on the e280 and start from scratch. So, I connected it to the PC and deleted the files I had on there, mostly music. I did NOT delete any of the main folders (i.e. Music, Video, etc.). In Windows Explorer, there is nothing on the Sansa but the main folders. However, when I look at the Sansa itself and open “Music”, it still shows all the titles I had out there. BUT … if you try to play any of them they come up as “bad file”.
Also, I tried going to the SanDisk site and updating the firmware (I have v1) but although the Sansa is showing up on my computer as a device, the updater says it can’t find it.
Running Vista Ultimate on PC, in case that makes a difference (but I also tried it on an XP machine)