Hi, I’m a long-time Sansa Fuze user and I only recently applied the Firmware update to my device. My Sansa is somewhat beat-up but it always works fine and I rarely have to soft reset it. When I applied the update I found the minor changes were good, and everything seemed to work fine.
However, I recently went to add some songs and found when my computer connected to it that I couldn’t see my music in Windows Explorer. I can still see and listen to all my mp3s on the device itself, but when I go to browse through the folder on my computer the ‘Music’ folder only contains sample music. I’ve checked every folder on my Sansa and there’s absolutely no trace of my music. Although I haven’t tried to add music yet, I’m concerned that my mp3s are stuck on the device since I can’t access them.
I’m an XP user. I’ve tried several solutions such as hard resetting and fiddling with the USB settings, but nothing seems to work. Also, it seems to only connect to my computer so far, as I have tried to connected it to another and then it simply didn’t recognize it (as in it didn’t even get a message pop-up and pretty much ignored the device).
If anyone has a solution, it would really help. Thanks.
EDIT: My apologies, it seems that I got it solved by changing the device’s USB mode to MSC. Hope this information helps someone else, though.
Message Edited by ErisNik on 05-09-2010 07:02 PM