e280 version 1. - latest version of firmware as of 5/10/10
Windows XP Home
Windows Media Player 11
I have tried many of the idea’s posted, but am getting frustrated as I cannot resolve the following.
I replaced my old PC with a newer one. I tried to connect my e280 and upload a new playlist/songs.
In MSC Mode, the WMP will connect and allow me to upload the playlist/music. But when I unplug, the e280 does a reboot and rebuilds the database. When it comes back on the data recently uploaded does not appear.
Also, If I try to see the music on the player via WMP, it informs me that there is no music on the device, yet the status display informs me that I have 1.7GB avialable (8.0GB device)
However, I can see the music via windows explorer and when I unplug the device, I can play the music. Couple of notes, the music, picture and system file are “hidden” in windows explorer. I can drag and drop music via windows explorer after I change the folder settings. These files are then available for playing. But when I unplug, it resets the folder settings back to hidden.
In MTP mode, the system just keeps trying to reinstall the driver. I have deleted the drivers via the control panel as described from other posts, but to no avail.
Finally, I tried to reformat using the Sansa format tool. It starts and then tells me that the drive cannot be formatted and that I should contact Sansa Support for a replacement.
Any insight would be appreciated. I use this thing about 20 times a year. I am really bummed as I just go into bike riding season and cannot upload new music…