Tried to register the SSD for product support. But the serial number was unknown. The reason why I check the serial number is the brand is not shown in the device manager. I just recently purchase Sandisk SSD and trying to have a refund.
Hi @Fca123,
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:
https://kb.sandisk.com/app/ask
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