My 1gig Sansa Express dies on me for no reason. It was making static sounds before songs, then it just stopped playing. It’s only a few months old. How can I get it replaced?
Message Edited by kjharrison on 10-06-2007 07:25 AM
Have you charged the player before?
Unfortunately, I’m on my third replacement. by what you describe your device is bricked. (Bricked: a lump of matter that can only be used as a brick.)
If you can, return it to the store, if you can’t, return it to Sandisk. Call customer service which is 24/7 because it has to be. They do turn around deliver with a couple of weeks, but then you’re stuck with the same product.
I love this thing, but it has about a 4 week - 12 week lifespan.
