For all you Fuze owners who are tired of getting the red dot saying your’e tracks are expired, when they are not, here’s a cure.
Evidently, for some reason, either Sansa or Rhapsody’s problem, not pointing fingers… The subscriptioninfo.xml file is not being properly updated when you sync your player with rhapsody. I’ve seen this on at least two different players, and even though channels update and licensed tracks get updated, Rhapsody for some reason is not updating this file to reset your “dot”.
As a result, your dot turns red, you get a nasty reminder to sync up with your PC and on the rare occasion it may lock up your player to force a reboot and resync of your database. Which can be annoying with a large SD card.
To avoid this minor annoyance I provide the following fix until Sansa and Real get together to find root cause.
1. Connect your Fuze to your computer in MTP mode.
2. Navigate to the internal memory of your fuze.
3. open the services folder, and then open the rhapsody folder.
4. Copy out the subscriptioninfo.xml file to your desktop.
5. Use a tool like xml notepad to “edit” the xml file.
6. use the editor to delete the LicenseDuration tag and TimeOfLicense tag.
7. Save the changes and then delete the subscriptioninfo.xml file on your player and replace it with the one you just edited.
So, you’re asking, what does this do. Well for one, it will “grey” out your Account setting from the Settings/System Settings entry on your player. Second, it will eliminate the dot completely. Which, BTW will eliminate any reminder to renew your tracks.
That’s all it does. Rhapsody Channels will still update, subscription tracks can still be transfered, and licenses will still renew. The subscriptioninfo.xml file only controls the dot.
Until Rhapsody and Real get together and find root cause, I suggest you use this to keep from having to endure the annoying RED dot. You can’t do this to illegally bypass the DRM, this is only to get rid of the dot.
I’ve done this for two months now and have not had any issues.
Good luck, and I hope they fix this annoyance soon. But until then, this is the best solution I’ve seen.