Cruzerlock not installing

Can’t find the reply in the email so I’m posting here instead.

  • The exact model of your device
  • Color of your device.
  • Capacity of the device.
  • Part number of the device (Take note of all the number on the device).
  • Date of purchase. (MM/DD/YYYY)
  • Where are you located? (Country, City, Physical Address and ZIP code)

Cruzer USB2.0 Flash Drive

Black, with white sliding tab


SDCZ36-004G BH1007VPKB

06 OCT 2010

Singapore. 260001

Windows 7 Ultimate 32-bit

AMD Athlon 7750 Dual-Core


Yes I’ve tried installing Cruzerlock using a laptop running Windows Vista

Downloaded the file from

No I’ve never used/installed U3.

Case ID number for this incident is: 501610

1: Cruzer is detected and funtional

2: Cruzer is not in the drop downlist

  1. My specs

  2. Yes its a goddamn Cruzer

Jamesyclone:“Windows 7 Ultimate 32-bit”

" I’ve tried installing Cruzerlock using a laptop running Windows Vista"

CruzerLock™ 2:"

Supported Operating Systems

  • Microsoft Windows 98se
  • Microsoft Windows ME
  • Microsoft Windows 2000
  • Microsoft Windows XP Home
  • Microsoft Windows XP Pro "

Come now… XP is what, 10 years old? Would it be too much to expect a piece of software that is compatible with the current trend? =\

Encryptx:" Attention San Disk Customers:
CruzerLock is not compatible with Windows Vista. Receive 25% off when purchasing SecurFlash, our Vista-compatible product. SecurFlash works on ANY flash drive and removable Hard Drives.""=&rstn=sand001

sandisk is no longer affiliated with encryptex so you would need to purchase the software from them.