Connect Recovery Tool

I was looking around, and either the Recovery Tool has been moved, or removed… in any case I’m just going to link the download here from a file hosting site.

Click HERE for the recovery tool

How long doesit take for the recovery process when using the recovery tool on a sansa connect?

@apix wrote:

I was looking around, and either the Recovery Tool has been moved, or removed… in any case I’m just going to link the download here from a file hosting site.

Click HERE for the recovery tool

Yeah, I just noticed that too.  Not good news.  I did find this, but I’m not sure it’s the same thing:

http://mp3support.sandisk.com/tools/DeviceRecoverySetup.exe

By the way, I get a “file not found” on your link.

Message Edited by PromisedPlanet on 08-02-2009 09:20 AM

From SanDisk:

I apologize for the inconvenience the Sandisk website is currently being updated. You can download the Sansa Recovery tool on the link below.

Recovery Tool
http://mp3support.sandisk.com/tools/DeviceRecoverySetup.exe

For instructions on how to use the recovery tool click on the link below.

How to Use the recovery Tool
http://www.sandisk.com/assets/File/pdf/retail/connect-recovery-instructions.pdf

This site http://mp3support.sandisk.com/tools/DeviceRecoverySetup.exe  works for the recovery but takes off the WiFi icon.  Now I can no longer listen to the internet station.  How can I get this back on my device?

@jwasiejko wrote:
This site http://mp3support.sandisk.com/tools/DeviceRecoverySetup.exe  works for the recovery but takes off the WiFi icon.  Now I can no longer listen to the internet station.  How can I get this back on my device?

http://forums.sandisk.com/sansa/board/message?board.id=connect&thread.id=2515

I did the same thing and lost my WIFI and I called and was told there is no way to get it back.  If anyone has any ideas please let me know. Thanks

@bme1109 wrote:
I did the same thing and lost my WIFI and I called and was told there is no way to get it back.  If anyone has any ideas please let me know. Thanks

Did you not check out the link in the post immediately before yours?

You can also check the recovery tool here; :wink:

http://kb.sandisk.com/app/answers/list/kw/863/r_id/101834/search/1 

I download the " device recovery setup"

but it doesnt work…

 it show’s me an error ( DPInsp result [-2147483648]

so if someone could help me i would be grateful :D 

pochincol wrote:

I download the " device recovery setup"

but it doesnt work…

 it show’s me an error ( DPInsp result [-2147483648]

so if someone could help me i would be grateful :D 

You may not have the right version of the recovery tool, I think there are still several out there.  Use this one:

http://kb.sandisk.com/app/answers/detail/a_id/863

Also, if you have a 64-bit system, the recovery tool won’t work on it.

Finally, if you have Vista, you may have to run the tool from an Administrator account.

There are several other threads in these boards mentioning getting the same DPInsp error that you got.  Some may have other clues as to what you can do.  Search for 2147483648 (omit the minus sign before the number).

Message Edited by PromisedPlanet on 08-14-2010 08:14 AM