My Clip Zip works on my laptop running Windows 7, but will no longer work on my PC running Windows 7.
I’ve tried regedit and going into the device manager where I get the following message when I try and reload the software:
When trying to update the driver software for the Sansa Clip Zip using Windows 7 device manager
Windows encountered a problem installing the driver software for your device
Windows found driver software for your device, but encountered an error while attempting to install it
MTP USB device
the dependency service group failed to start
From what I have been able to find those two are the only solutions on your website.
It seems it is a problem in the registry, but I don’t know how to correct it.
Can you help?