Clip Zip having several issues

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1

It seems to be resetting itself everytime I turn it on. It loses the date/time and says that my subscription tracks are expired. When you view Account under settings–it shows that I updated via PC yesterday.

FM tuner won’t play at all.

Did finally get Music to play after connecting to PC again. But as soon as I turned it back on, nothing will play.

I have a 4 GB Clip Zip that I bought in December 2014.

Thanks in advance for any suggestions!

2

@suziq wrote:

 

I have a 4 GB Clip Zip that I bought in December 2014.

 

 

Then it is still under warranty. It sounds defective; I would contact SanDisk re: a warranty replacement.

http://www.sandisk.com/about-sandisk/contact-us/

http://kb.sandisk.com/app/rmaform/session/L3RpbWUvMTQyMjU0NzQ4OS9zaWQvaWhsOXJHZG0%3D

3

But first, I might try manually reapplying the latest firmware, on the off chance that this is a firmware-related glitch.

4

Ended up doing Live Chat with SanDisk. I had to deauthorize my Clip Zip and reauthorize my Clip Zip and then my PC.

He said it was a problem with the Rhapsody license. Music and Radio are working as of now. Thanks!