Clip + Audible files sudenly not playing

MP3 players Sansa Clip | Clip+
1

Hi All,

I have a Clip +, which I yesterday upgraded to the latest firmware.

I’ve downloaded some books from audible.co.uk, using their download manager and audible manager to download and put the books onto my Clip +.

Here’s the problem: right after disconnecting the player from the computer the files played fine. However, after turning the player off and on again, they won’t play. When selecting a file it just sits there paused and I’m not able to start playback.

Great if anybody could shed some light on this.

Thanks,

MC

3

Miikerman:

Thanks for looking into this.

Yes, I’m aware of the need to activate the device through the audible manager. Actually I had some issues with this previously, since I used to have a Clip (not Clip+) and that device needed to be removed, the software uninstalled several times etc. before I got my current device properly activated/registered. The problems I had before succeeding to register the Clip+ properly was actually identical to what I’m experiencing now, except the audible books now _will_ play right after unplugging the device from the computer (device still powered on) and now only stops working after it’s been powerd off and on again. It’s as if the authorization is somehow erased when I power off. I tried looking for the file you mention, but cannot locate it on the device, even immediately after having re-run the “activate” procedure. Where is it normally stored? In the “Audible” folder or in the root of the device? And what is it called?

Thanks,

MCC

5

I tried your suggestion and formatted the device & re-registered it with the audible manager. That did the trick! Thanks so much for your help :slight_smile:

8

Indeed. Let’s hope not. A shame the Audible setup is so delicate. No complaints against the player itself, though. A great little machine :slight_smile: