Just bought a 2g pink sansa clip a week ago and no matter how hard I try it will not allow me to synch so I can use rhapsody to go.
First had problem getting pc to see device…putting device in hold mode and holding center button when plugging in fixed that problem.
Now best buy music store, windows media player 11, and my computer see the device
I can transfer normal content to it but it won’t even let me authorize it for subscription content though.
What have I done to try and fix it?
updated firmware to 1.01.29A
ran device reformat
Running windows vista sp1(32 bit)
running windows media player 11
running latest version of best buy music store(reinstalled multiple times)
downloaded the 929399 fix (tried again to be sure and says it cannot be run again on my pc)
unauthorized and reauthorized my pc within the software
tried all this in auto mode, msc, and mtp…no go on all 3 attempts.
Literally did everything I could find on these forums and all other forums referring to authorization issues on the sansa clip. Still having problems as it won’t let me authorize the device. Tried it in best buy music store, also downloaded the to-go file and tried transferring in windows media player 11 with no luck.
Checked the account in best buy music store and it is set up for a to go account until sep 6.
Am I missing something? Is it a bad player, or is it my pc?