I cannot add new songs to my m250. When I first bought the device, I copied 285 songs and filled it immediately. To be honest, I don’t remember how I copied the music that first time.
Its been about two months, and I wanted to refresh it by deleting what’s on it and add new music. The problem is my PC doesn’t seem to recognize the device. I have watched the instructional videos, and they don’t seem to help. The problem is my device is not listed in My Computer. When I connect the device it shows “USB Connected MTP” on the screen. And, my computer pops up a little window saying new hardware found. It then prompts me to restart the PC so the new device can be used. But, this doesn’t help. I still don’t see the device listed after restarting. Obviously, I can’t do any file manipulation if I can’t get my PC to see the MP3 player.
The device is an M250, and it has v4.1. 08A firmware. I’m running Windows XP, with Windows Media Player v 11.0.
Any help would be greatly appreciated