Cannot upgrade/install the latest sandisk dashboard

Got an error while upgrading/installing the new sandisk dashboard.

sandisk1
sandisk2

Hi @justinwubo,

We request you to take a backing up of all data. Uninstall the current version and install new version.

While all firmware updates are designed to leave the user data intact, there is a very slight chance that the firmware update may result in loss of user data. We highly recommend backing up all data before initiating the firmware upgrade.

Please refer below link to install the dash board:
https://kb.sandisk.com/app/answers/detail/a_id/15108/kw/dashboard/related/1

Hope it helps!!

It works,thanks!

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