This message typically appears if the File Allocation Table is corrupted on the player. In a nutshell, restoring the FAT is accomplished by either repairing the FAT using Windows, or simply formatting the device and reloading your music.
If the device is not recognized, this is a relatively simple secondary issue. Well, it’s important that the e260 is recognized in order to use the chkdsk utility or the “check volume for errors” function. The device needs to be connected in MSC mode.
Hey, I like shortcuts. Let’s get you going then. First, you need to know which version of e260 you have. The earlier (and more common) v1 devices have a recovery mode to restore the device that we can use, if it will not connect in the normal way. The later v2 device is actually an early version of the Sansa Fuze, and it can manually be forced into MSC mode for recovery.
Egads, we have Vista on board too. No worries, it’s convenient because the Windows Interface is very similar to Windows 7. I’ll keep the keystrokes limited to this environment for you.
When you first turn on the device, the splash screen that appears is a good indicator of whick version e260 you have. The v1 device starts with the classic SanDisk logo, with the “sunburst” logo to the right. The v2 machines have the SanDisk logo, centered left-to-right, with a reflection below, and a blue sansa logo that flashes on immediately afterward.
First, see if you can get to the main menu screen after the pink “not enough space” warning. If you can, go to Settings > USB Mode > MSC and then plug in the device.
In any case, you have a machine that isn’t being recognized by Vista. This may indeed be a separate issue,so let’s delve into the connection. Press the Windows Key and E together, and the computer will open up a Windows Explorer window. With the device plugged in, see if it shows on the left. If connected in MSC mode, it will ehow as E: SANSA E260 (with a drive letter assigned).
Look on the player itself. Let’s see if it is ready for a connection. If so, fixing Vista’s MSC connection first is what we’ll do. Do you see the connected icon on the screen? If so, at the top of the Windows Explorer sreen you’ll see System Properties if you used the Windows Key+E shortcut. If you click on this, select the Device Manager next. Otherwise, you can go to Control Panel > Device Manager. With the Sansa connected, look for a yellow warning triangle under the USB Root Hub. Simply right click on this tree listing and select uninstall , then unplug the device. Give the computer a few seconds, then try plugging in again. The Sansa should show up in the Windows Explorer window. Right click on the Sansa, select Properties, then the ToolsTab. Lastly, here is our handy tool: Check Volume For Errors. This will recover the FAT, and your Sansa should be OK.
If you cannot establish a connection with the device to check it for errors, and you have a v1, use this handy formatting trick. Remember! DO NOT ATTEMPT TO USE THE WINDOWS FORMAT COMMAND ON THE DEVICE WHEN CONNECTED IN RECOVERY MODE!
Instead, I’ll show you a simple formatting trick.
First, turn off the v1. On top, slide the HOLD switch to the right (orange showing), and then keep the REC button on the left of the device depressed while plugging in to the computer. Keep the REC button held until the Sansa shows up in Windows Explorer as 16MB FORMAT. You can then release ther button. The Sansa’s display should say “welcome to recovery mode”. Now you’re ready for a simple repair.
Double click on the 16MB FORMAT icon, and a new window will open. You will see a single file in there (don’t touch this file). Simply right click while your mouse pointer is in the box, and select New Folder and then rename this folder sansa.fmt
The presence of this file on the device commands it to format itself automatically, and you’ll have a new FAT in the process. Slide the HOLD switch back to the left, and unplug the e260. It will format itself, and you’re ready to plug in and reload your music!