Bug - Skips over songs like they are missing, but they are there.

I’ve owned my Clip+ for about a year and not had problems until very recently.  After loading a new set of songs onto the unit (both internal and external flash), the unit worked for a few days.  Then I tried to play something and it speeded over the songs like they weren’t there.  I can see the songs on the artists list, but when I try to play them, it just skips over them at high speed.  I forced a media refresh by taking the external flash card out and putting it back it.  Worked for a few days, now it’s skipping over the songs again.  I’m using firmware 1.02.15 with an 8GB micro SDHC card.

Possibility #1: Corrupted files

Possibility #2: Wrong format ID3 tag.

Possibility #3: You used a Mac to load the songs and it inserted ‘ghost’ files that really aren’t audio files at all.

None of those 3 possibilities seem right:

#1 - after forcing a media database refresh without changing the files, everything works (for a while).

#2 - My files only have the simple V1.1 ID tags, which show in the menus fine.

#3 - Used Windows XP.

The key feature is that the unit is working, playing songs.  When an album is done, I select another album and then the problem occurs - speeding through the album, skipping every song as if the files are corrupted - but more likely it’s the internal database which is corrupted, so the files can’t be found.  I then remove and reinsert the microSD card, which causes a media refresh.  When done, it works once again for a while.

@joehumbley wrote:

 

#2 - My files only have the simple V1.1 ID tags, which show in the menus fine.

 

This may not be the entire issue, but I’ll bet it has something to do with it. Your tags should be ID3v2.3 ISO-8859-1 for optimum performance. Strange things happen when you try to feed them something else. The Sansa line of mp3 player have always been very picky about the tags they will read easily, and those they won’t.

Have you run ChkDsk on the files to check for corruption?

@joehumbley wrote:

 

#2 - My files only have the simple V1.1 ID tags , which show in the menus fine.

 

This may not be the entire issue, but I’ll bet it has something to do with it. Your tags should be ID3v2.3 ISO-8859-1 for optimum performance. Strange things happen when you try to feed them something else. The Sansa line of mp3 player have always been very picky about the tags they will read easily, and those they won’t.

Have you run ChkDsk on the files to check for corruption?

Tapeworm,

Thanks for the ideas.  I reformatted the flash storage, transferred files which I checked were not corrupted, and now the waiting game to see if everything is okay.  Thanks for all your help.

Joe