Man I really, really love my Sansa Clip+(s) until I have had 2 break in short order. I think I have bought 6 or 7 Sansa Clips and Clip+. They are awesome, and I have been using MP3 players since before Apple got into the game.
My most current Sansa Clip+ has stopped recognizing the Up Volume button press. This Clip+ was bought new from Amazon on May 20, 2015. I am really disappointed. The volume buttons were hardly every pressed during it’s short life because while I used the Clip+ 10 plus hours 5-6 days per week, it was always connected to a speaker from which volume was controlled. Clip+ was left at maximum volume. This Clip+ replaced a Clip+ that lasted maybe 1 year until it’s Power On/Off button stopped working. In the case of both buttons the button appears as if it is fully pressed down, perhaps a little too far down.
How can I open up the player? Maybe I can pull the button back up? I love these little players. Their small size, very long battery life, and huge capacity for spoken content cannot be beat. Older Clips are working great and they have several years of the exact same usage as these recent failure units.
The stuck volume button unit is an 8GB Black Sansa Clip+ Version V01.02.17A