Sansa Clip+ broken volume button

MP3 players Sansa Clip | Clip+
1

I’ve dropped my Sansa Clip+ and now the volume up button doesn’t work (the button doesn’t *click*), but the volume down button does work. Is there any way to fix the button, or at least a way to change the volume without the physical button? It’s set all the way down and I can’t hear anything.

Thanks in advance :frowning:

2

No. You should probably either return it to where you bought it (if still within the dealer’s return window), or contact SanDisk directly about a possible warranty replacement.

3

Oh, I will try it.

Thank you very much :slight_smile:

4

This exact problem happened to me.  Dropped it.  Volume up button does not click.    SanDisk refused to accept my warrenty claim because of “physical damage”.  I hope they treat you better.  My old Samsung mp3 player is over 4 yrs old, been dropped many times, and is still working.  Sadly though my Samsung only has 0.5 GB.

Since SanDisk refused my warrenty claim, I took the repair into my own hands.  I opened the unit (voiding the now defunct warrenty) and found the problem.  The volume up switch became detached from the circuit board.  I soldered it back on, put the unit together, and now the volume up button works again.

From an engineering perspective, the volume up and down buttons are poorly designed.  Every time a user depresses these buttons, it puts a small amount of stress on the soldered connection to the circuit board.  Over time, these may fail.  The power button has the same design. 

In summary, I hope your SanDisk warrenty takes care of you.  Otherwise, I hope you or someone you know is handy with a soldering iron on circuit boards.   Opening your Clip+ will void your warrenty.

ElPinguino (Sansa Clip+ 8GB)

5

I have the same problem, except with the power on switch (internally, they use the same mechanical switch). However, I opened the device and attempted (without success) a repair myself. Do you think the store will still let me exchange it? It’s fairly new.

Luckily, it will turn itself on by plugging it into my computer, so it’s not completely useless.

Anyone know where to get a replacement switch?

6

@posfan12 wrote:

I have the same problem, except with the power on switch (internally, they use the same mechanical switch). However, I opened the device and attempted (without success) a repair myself. Do you think the store will still let me exchange it? It’s fairly new.

 

Luckily, it will turn itself on by plugging it into my computer, so it’s not completely useless.

 

Anyone know where to get a replacement switch?

If I was behind the returns counter, I wouldn’t. How do they know it was defective to begin with? You could have buggered it up by opening the case.