Yea, i downloaded the latest firmware. Still pauses for 10 seconds when the backlight goes off and then restarts at the beginning of the song. Would “format” or “reset factory settings” help? Would i lose all data on my fuze? Should i save it all to computer first?
You can try resetting to factory settings. That might work, but probably won’t. You can also try formatting, which might also work or not work, but which also probably won’t. Formatting will remove all content from the device, so, yeah, you should back it up. You should have your music backed up in any case unless you just happen to enjoy ripping cd’s, of course. Reloading the firmware will be your best bet. Failing that, you should either return it or call tech support for an RMA.