Some early Sansa Clips were shipped with an invalid License Store which will not allow transfer of DRM protected Content. To fix this problem you should perform a device format. This will cause the player to generate a usable DRM license store.
First, Back up any content on the device to your computer.
Unplug the device from the computer.
Power on the device and Press the “Home (or menu) key”. Press down arrow to select Settings > Format > Yes
The device will perform a Hard Format.
You can now connect your device to transfer Subscription tracks Successfully.
Message Edited by sansafix on 01-31-2008 10:22 AM
Message Edited by sansafix on 02-05-2008 03:02 PM