A call for help in a problem in my Sansa Clip

SanDisk MP3 players Sansa® Clip | Sansa® Clip+
1

Hello
I have encountered a sudden problem with my sansa clip while playing an MP3 file. The symptoms of the problem are:
1-The device takes a very lomg time to start or to be recognized by the computer (~5 minutes)
2-The device became write protected, I can no longer add or remove any files from it or even format it either from the computer or from the device itself.
3-The device starts every time by playing a certain file regardless of whatever file I was running the last time.

Any help ?
Thanks

2

Id try reformatting the unit.

Go to Settings>Format> Yes

Next,  transfer the content again.

3

Hi

I did that and it didn’t work.

4

Can you try applying the firmware upgrade again?  See the sticky for instructions.

5

Is there any way to reset the device or format it other than by using the functions in the settings?

6

You could also format it from your computer, just like a flash drive. You’ll have to switch to MSC mode if you’re currently using MTP.

7

Thanks Eliasf,

The flash is somehow write protected, I can’t format it from the computer, delete any file from it nor write a new file to it.

8

I doubt that the problem is a hardware problem, is it?