The first problem is that when I trying to turn my player on, nothing happens -.-
when I plug it in to my computer nothing happens to my player but it pops up in my computer.
it says that I have to format my MP3 player to open the sans file (where the all my music are).
when I click OK, it says that my windows could not finish the operation -.- I think I need som volume name or something.
I have charging it for 24 hours and it still densest working… 
I am very grateful if someone can help me 
sorry for my English
her is the pic
First, try a reset of the device. Is it new out-of-the-box? If it still acts dead after resetting it, return it; you got a bum unit.
No, I had it for like 6 months now, but still, I only used it Max 10 time.
Is it possible you can explain it for me, so I can solve my problem because I really need it …
and I wondering, is this a system fail if it is, I can deliver it back and get a new one if it is not my problem??
thank you for your time
I am from Norway, and I can’t find the phone number, so I just send them I mail
is that okey ? Or should I go to the store were I bought it ?
Since there is no phone # listed for Norway in the Tech Support listing linked to above, your only option is e-mail. Sorry.
I tried, but it didn’t work
no, I haven’t reset my sans clip, but how ?
hold the on switch uppermost for 15-20 seconds or longer.
nothing happend
