Hi, my issue is that I have old music on my Sansa Clip+ that I would like to put on my computer (running Windows 10). I don’t want to do the “Format” option since it will erase what I am trying to access.
I’ve been reading other people’s posts about this issue, and I’ve tried all the things:
Updated my firmware to V01.02.18.
Reset my Sansa by holding the power button for 2 full minutes.
Checked for driver updates, now Sansa Clipp shows up in “Portable Devices”.
Tried to view the folders in all 3 USB modes, all 3 still showed empty folders.
Tried holding the middle button down when connecting to computer, in all 3 USB modes.
The music was added years ago, I believe it was in MTP mode, I just dragged and dropped.
I haven’t tweaked anything, made playlists, messed with folders or tags… I’m not that tech savvy.
The music is on there, and it plays fine, but I am stumped about seeing it on the computer. Please help!! Thanks!