Windows doesn't recognize my Clip+ in Autodetect or MTP mode

MP3 players Sansa Clip | Clip+
1

When I first got my Clip+, I followed the instructions in the user manual and fully loaded my 8GB clip with music.  Evidently, the defaults set with AutoDetect, put me in MTP mode.  I then used a USB reader/writer to load a 16 GB external microsdhc card.  Evidently, that was written in MSC mode. I inserted the card, let the DB refresh and things seemed fine.

Now my Clip+ is no longer recognized by WMP as a media device.  It tells me there is no device  recognized and to attach it even though it is there.  I tried removing the external card and still I get the error.  I tried attaching the Clip+ in both MTP and AutoDetect modes.  Windows Media Help tells me the error code is C00D1179.  There is no info available.

I am willing to rewrite everything in MSC mode and just keep the Clip in that mode.  But how do I get out of the pickle I am in?  How do I erase everything on the internal memory when I can’t attach the Clip or see anything in Powerdesk?  Sheesh!

Thanks for any guidance you can give me.

2

You can wipe everything off the internal memory by going into system settings in your clip plus and choosing the format option.

Have you tried a reset first and made sure that the cable is fully inserted into your clip plus/usb port?  The ports on the sansa can be tight when new and it’ll seem as if the plug is pushed all the way in, but it isn’t.