When I power on the fuze, a white screen is displayed only. The fuze is still accessable through the computer, but I obviously can’t listen to my music with the fuze disconnected. I’ve already tried the soft reset. Then I tried to download the firmware, but there was an error in downloading it (I retried to download a couple of times with no luck). Then I formatted the device. I still have a white screen. Does anyone have any ideas?