@mikeypizano wrote:
Well, called up today. Was told it was out of stock, and if I don’t get any notifications in the next few days that I can call and they will arrange a different replacement. My question now is: Is there other colors of the 8GB and what would be its replacement if not, a View?
Valid questions . . . but I think they would be best directed to whom ever you were speaking to at SanDisk, not here.
The 8GB Fuze (as far as I know) comes in black or silver (some call it grey, some call it chrome). I doubt very much whether they would offer a View as a replacement, but I know for a fact that were I in your shoes I wouldn’t even consider this as a serious option (take a peek in the View board and you’ll see why I say that).
If it’s out of stock I’d wait for it. But that’s me. You’ve got to do what you feel is right for you.
Ok, I did get an email today but it was one of those you get from calling to check the status, nothing saying it was out of stock or anything. How long should I wait before I call back?
Its Tuesday where I am… Id wait until Friday Morning. That gives them time to get stock. If they still claim its out of stock ask them what your other options would be.
I sent mine in on 7/15. Got an email several days later letting me know they had received it and it would be “7 to 10 days”, depending on inventory. before a replacement would be shipped. I was really hoping it would show up in my mailbox this week but I decided to call them today. I just got off the phone with Grace and she said they are out of stock and could not say when they would have stock. (mine is the 8gb Silver). She suggested I check back in 10 days.
Thanks again for calling SanDisk Technical Support. It is our goal to make sure you have all the resources you need to get the most from your product.
Please refer to your MySanDisk at http://kb.sandisk.com anytime to see all of your incident history and product registration information. You can log in using your email address as your login and the password that you created.
The estimated delivery date of the product is of August 6th.
Also, you can visit http://kb.sandisk.com, our online keyword searchable Knowledgebase, to easily find answers to your Technical Support and Customer Service questions for all of SanDisk’s products. Simply enter your search terms and our Knowledgebase will search an extensive database of commonly asked questions as well as our online forums at http://www.sandisk.com/forums to provide you with the most complete answers possible.
I wanted to check to see if the replacement Fuzes are still a go for availability tomorrow, 8/6? I’ve checked my “Kb.sandisk” in box and it doesn’t have that information. If anyone here has the status on this, please let us know.
I wanted to check to see if the replacement Fuzes are still a go for availability tomorrow, 8/6? I’ve checked my “Kb.sandisk” in box and it doesn’t have that information. If anyone here has the status on this, please let us know.
That information is given out on what they call ‘a need-to-know’ basis. And we don’t need to know, so no, we don’t know.
