Wheel Is Stuck/Hard to move

MP3 players Sansa Fuze
1

I don’t what happened but when turned on my Fuze to listen to music on my train ride to work, I found out that the Wheel is stuck!!  I can move it but I literally have to use 2 fingers to coerce both sides of the wheel to turn. 

I just bought my Fuze a month ago from Amazon Reseller, can I send it to SanDisk and get a new one?  Which is the better path, go back to the reseller or Sandisk?

Appreciate any help!

2

Maybe you can try this…  

How to Clean the Scroll Wheel on the Fuze

http://forums.sandisk.com/sansa/board/message?board.id=sansafuse&message.id=6233&query.id=271986#M6233 

3

If cleaning the wheel doesn’t work.    Amazon’s return/exchange is slick.  If they have one in stock it will be sent out right away,  you print out the return postage/address label and stick it on your return, and drop it off at the post office.  worked well both times I’ve dealt with Amazon.

4

Well first of all, make sure it isn’t a small thing. I remember when the water at my house didn’t work. We went bananas trying to fix it. Apaprently, our gardener closed off the water valve =]. there might be some dust or mabe a piece of paper stuck? If not, there is a thread to fix your wheel if its sticky/stuck/etc. gl finding it bro.

5

@niko_sama wrote:

If cleaning the wheel doesn’t work.    Amazon’s return/exchange is slick.  If they have one in stock it will be sent out right away,  you print out the return postage/address label and stick it on your return, and drop it off at the post office.  worked well both times I’ve dealt with Amazon.

 

 

I agree, I love Amazon’s return policy.  I think it’s only good for about 2 weeks though.  The OP said he made the purchase a month ago.  Worth a try though.