I have a black 4GB Fuze, and love it! I bought my g/f one on her b-day, and after about 4 weeks the wheel locked up, literally! I contacted Sansa and they replaced the unit with a new one. The replacement has done the same in less than one week, so I contacted Sansa Support again.
Sansa tech support was great, and I know they’ll help me out again with this. Has anyone had this issue, and am I just that unlucky with the two particular units? The wheel, like stated, takes two fingers and almost enough pressure applied to the point of pushing the forward/back buttons. Even if it turns it won’t scroll, and the buttons won’t work when pressed.