What should I do?

I got a brand new Sansa Clip+ 8GB about yesterday evening and charged it up and got it unpulged before I went to bed. It was working perfectly and I placed it in a safe spot where nothing could fall on it. nor chould it fall. I woke up about 5 hours ago and it was not coming on. Since it wasn’t moved, I’m 100% sure that nothing touched it.

I tried 2 computers for recharging it, I tried changing out the charge cable for an extra I had on hand. Still nothing. Since this is brand new and didn’t last for a full 24 hours before it died, what should I do about it? I don’t want to buy a 2nd one so soon and I’m at a lost about this.

Never Mind. I got it to work at last. I didn’t need to do it last night but it seem that I need my Windows Media Player on for this to charge. I never had this kind of limit set to an MP3 before and I think that this limit is one of the dumbest things I’ve ever seen. It makes an unnecessary hasle for a great device. 

*Sigh* I’m glad that it wasn’t busted but really, that is something that I got a cuss word for. Made me worry over something really dumb.

If it was fully charged when you went to sleep there should have been some charge left 5 hours later.

Try going to Settings/System Settings/USB Mode and switch to MSC and see if it charges from the computer that way. It should show onscreen that it is charging.

You could try reloading the firmware; there is a sticky thread near the top of the first forum page with links and instructions .

You might also exchange it if it will only charge with WMP. It’s under warranty. That is just plain weird behavior.