The Sansa Updater says the player must be in MSC mode for the updater to search for updates, it cannot do it in MTP mode. But I don’t know what that means, or how to toggle between the two. Can someone help me? Thanks!
Yeah, it also says it does not support your player. So uninstall it.
For fear of seeming stupid, how would I go about doing that?
Start - Control Panel - Add Remove Programs - Then find your Sansa Firmware updater
http://www.sandisk.com/Retail/Default.aspx?CatID=1532
The link above is the link to the Sansa Connect Recovery tool that will update the firmware to the latest version on the Connect
Read the PDF instruction b4 u start the process
