I bought my son the c240 and he’s thrilled. unfortunately, can’t get it to work.
When I plug it in to the USB port, it lights up and we get the SanDisk icon, but nothing else (no “connected” or “charging”) and then we can’t get any menu to show up or get it to work. Any suggestions?
We don’t need to load music from the mac/itunes (although that would be nice) just charge it. Do we need to buy a charger (didn’t come with one)? We were told at the store, that this should not be a problem and we could even migrate files to it on the mac, but all i want to do now is get it charged so he can use it!
Thank you so much!