When connecting my usb to the pc it does not recognize it or in any other pc I think it has been damaged because it heats up and I do not know how to recover my information I need help at least with the wiring diagram to test internal components
Hi @yonathannaranjo,
Please refer to the instructions mentioned in the below articles:
Title: Drive is not detected in the system
For Windows: USB Flash Drive or Memory Card Not Detected in Windows
For Mac: USB Flash Drive or Memory Card Not Detected in macOS
If further assistance is needed, please open a case with our support team at the following:
https://kb.sandisk.com/app/ask
