I just used my password to log in to my secure vault for the first time in a long time, when I did I got a prompt asking if I wanted to apply an update. I clicked yes, it updated and I successfully logged in. Problem is it’s showing an empty vault. When I use windows explorer to open up SanDiskSecureAccess Vault I can see all the files are still there and encrypted. Doing a little research I found an article on how to migrate your files for version 2.0.
My question is, if the files need to migrated from the old version first, why wasn’t this mentioned in the prompt to update? Also, how do I downgrade back to version 1 so that I can decrypt my files and migrate them to the new version?