I am very unhappy as I have lost all data stored in my secureaccess 2.0 vault. I had not opened the vault for a few weeks, and when I did today it prompted me to update to a new version, so I did.
The old vault with the .dat files and other files was still there (I guess thats the old information stored in 2.0). However, when I opened the new version 3.0 vault, I got this message:
“A vault from a previous version was detected. Please check the SanDisk SecureAccess website for upgrade instructions.”
I checked the forums, and with the little information I could gather from a Sandisk representative in the forums (even though people seem to have many problems with this software), I did the following things:
- I formated the USB stick (before saving a copy of the “old vault” somewhere else). Then I installed version 3.0 again (I could not find version 2.0 anywhere…). This didn’t do anything, it just opened a brand new vault.
Is there any way that I can recover my old data?? Where can I find an installer for version 2.0??
Please help me!