I have a nuisance problem with copying MP3 Audiobooks to internal memory from my computer The last two books I copied to the device were put into a folder titled ‘Unknown Albums’… Anyone have any idea what causes this and a way to prevent it. When I delete the book files in this folder with the computer, the folder no longer appears in the audiobook list
Are you copying the files using Windows File Manager or using a syncing software?
Maybe you need to make sure your files have the corresponding ID3 tags?
In my experience, Unknown Album shows up when the files are not tagged.
I don’t know anything about tags. I just download the MP3’s from the library, and copy them using Windows File Explorer. All the same way. The last 2 always go into the ‘Unknown Albums’. Do you tag using file attributes in Windows?
The files are downloaded onto my computer by Overdrive, into a folder of my choice, and each book’s files are in a folder named the book’s title or something like it. Inside each book folder, the files are a number of MP3 files that represent the text . Also inclueded are two jpeg files and a single file with ‘wax’ extension. The big question is what is didfferent between most of the books that store normally with theor own folder, and a few who don’t.
In Windows 10, I do not see a ‘Details’ tab in the properties windows. Just ‘Sharing’, ‘Security’, and ‘Previous Versions’. Under General, there is an Advanced under Attributes, but it doesn’t look like what you are talking about. I am downloading the MP3 tag software. Would these details show up after adding some kind of tag with that software?
OK, yes, I was not looking at an individual MP3 file. I have now successfully tagged the pesky books that were not properly tagged from the library, and it solved the problem. I suppose when this happens again, I will just have to go back and tag the files and re-copy to the Sport. I don’t want to always tag every book if they are already OK.
I was instructed to put track numbers as well by a response from Sandisk when I reported the problem. I just received a timely response from them that essentially tells me what you have been saying… That caused me to do the tag on each individual MP3 file. Is there a simpler way to do that?
Thanks for your help.
That sounds cool. There is most always a book cover included in the files that appears on the display now. I usually have the player clipped inside my pocket while I while away the time on my treadmill. That is my secret to a happy and healthy life. I did figure out that putting a track number is not necessary. I had another book or two come available while corresponding on this issue, and they also were missing an album entry in their tag details. I looked back to some books that were OK in the beginning, and the details there were complete and more extensive that the recent ones I have had to repair. I will now check before copying to the player and add the album if needed. Sometimes multiple books were put into that unknown folder, and that caused other problems as well. Thanks again for your guidance. Regards, Tom
