Unable to transfer anything to new sandisk 1TB SSD

I bought new SanDisk 1TB Extreme Go SSD and used a MacBook to transfer the file. I have already installed security software for Mac, enabled the password and formatted it once.

I am still not able to add any documents. Nothing is working copy/pest and drag/drop. When I try to add nothing is happening.

am I missing anything?

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Hi @naresh29 ,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:

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I’m returning my SanDisk player. I have same problem.

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