Hi just purchased a Sandisk Extreme SSD V2 2TB for use on my new iPad Pro 11 (M2), no problem accessing the SSD out of the box on iPad Pro 11 but just installed the preloaded Sandisk Security software for Mac when attached to my MacBook Pro and I can now nolonger get my iPad Pro to recognise the SSD via the Files App (or File Browser app). Are iPads just not compatible with Sandisk’s security software? If not how do I remove the software so I can see the SSD again on my iPad, and if that’s the case what else could I use to secure data on this SSD??
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Hi @mango1
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:
https://kb.sandisk.com/app/ask
