Sandisk extreme portable ssd ejection on iPad

To whom this may concern:
I bought a Sandisk extreme portable ssd just a while back, and I tried to connect it with iPad. Though the connection was successful, I cannot find the “eject” option in Files. When I searched it up, some said that one can just unplug the ssd and no harm will be done, while others suggest shutting the iPad down completely first then unplug the ssd. The first method sounds sketchy, and the second option is way too much hassle… is there a way to safely eject the said ssd from an iPad Pro safely? Thanks in advance.

Cheers!

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Hi @Kuro,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:
https://kb.sandisk.com/app/ask

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