Using the Extreme Portable SSD

I am very frustrated. I just purchased am Extreme Portable SSD v2 external drive. I thought it was plug and play. It is NOT. I was able to install the security software and have the external drive recognized, but I have NO idea how to use it! I can’t find a manual, you-tube videos are USELESS, the SanDisk website is USELESS and I am ready to return the darn thing. Please direct me to the right place or tell me how to start using it… Thank you.

Hi @shAE ,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:

Any update?