Unable to open RunSanDiskSecureAccess.exe file from the USB flash drive

Every time I attempt to open the RunSanDiskSecureAccess.exe file, I get the error message:

"F:RUNSAN~1.EXE

C:\PROGRA~1\Symantec\S32EVNT1.DLL. An installable Virtual Device Driver failed DII initialization. Choose ‘Close’ to terminate the application."

16 bit MS-DOS Subsystem

How can I fix this and open my vault with saved items?

DID ANYUONE GET AN ANSWER TO THIS?

Hi,

Just wanted to check if this problem came about because you saved the data into the vault from computer A, and subsequently tried to retrieve it from computer B? I had several Sandisk thumbdrive loaded with the Secure Access software and had one of such experience which I took it to be a faulty thumbdrive.

Happy to hear if others have similar problems.

When it connected to computer it shows the blank files